INTRODUCTION AND IMPORTANT INFORMATION
Purpose of this Privacy Notice
This privacy notice (together with our terms of use https://www.benchmarkminerals.com/terms and any other documents referred to on it) (“Notice”) sets out important information as to how Benchmark Mineral Intelligence Limited of 3 Coldbath Square, London, England, EC1R 5HL (collectively referred to as “Benchmark” “we”, “us” or “our” in this Privacy Notice) proc¬esses any personal data that we collect from you, or that you provide to us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Data Controller
Benchmark is the controller and responsible for your personal data.
Contact Details
Questions, comments and requests regarding this Notice are welcomed and should be addressed to [email protected] or sent by post to the above mentioned address.
Changes to this Notice
Any changes we make to this Notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Notice.
It is important that the information we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third Party Links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
WHAT PERSONAL DATA DO WE COLLECT AND WHY?
The Types of Personal Data we Process
Where we Collect Personal Data From
We may collect your personal data from you when you:
We may also collect your personal data from third party sources. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We use information held about you in the following ways:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below, in a table format, a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so. Note that we may process your personal data for more than one lawful group.
Purpose/Activity | Type of Data | Lawful basis for processing |
---|---|---|
To register you as a new customer |
(a) Identity Data (b) Contact Data |
Performance of a contract with you |
To provide you with information, products and services that you request from us |
(a) Identity Data (b) Marketing Data |
(a) Performance of a contract with you (b) Necessary for our legitimate interests |
To process and deliver your order including managing payments and collecting and recovering money owed to us |
(a) Identity Data (b) Contact Data (c) Financial Data (d) Transaction Data (e) Marketing Data |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you, including: to notify you about changes to our service, updating you about this Notice and asking you to leave a review of take a survey |
(a) Identity Data (b) Contact Data (c) Other |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about |
(a) Identity Data (b) Contact Data (c) Financial Data (d) Transaction Data (e) Marketing Data |
|
To ensure that content from our site is presented in the most effective manner for you and for your computer and to allow you to participate in interactive features of our service |
(a) Usage Data (b) Technical Data |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep our site safe and secure |
(a) Usage Data (b) Technical Data |
Marketing
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you and you have not opted out of receiving that marketing. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this – you have the right to withdraw your consent at any time by contacting us. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
SHARING YOUR PERSONAL DATA
We may share your personal data with the parties set out below for the purposes set out in the table above:
We may also disclose your personal information to third parties in the following circumstances:
TRANSFERS OUTSIDE THE UK
In general, when transferring your personal data outside the UK:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
STORAGE OF YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
DATA RETENTION
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with information or a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
YOUR RIGHTS
If you are an individual covered by this Privacy Notice, under certain circumstances you have rights the following rights under data protection laws in relation to your personal data:
Where we are relying on consent to process your personal data you have the right to withdraw your consent. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You are not required to pay any charge for exercising your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
If you wish to exercise any of the rights set out above, please contact us at the details in section 1(c) above. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
HOW TO COMPLAIN
Please let us know if you are unhappy with how we use your personal data. You can contact us at the details are the top of this form. You have the right to complain to the regulator and to lodge an appeal if you are not happy with the outcome of a complaint. In the UK, the regulator is the Information Commissioner’s Office. Details of how to make a complaint can be found on their website.
Dated: 22 June 2022